Customer Notifications

Keep guests informed after they order, reserve, or visit

Send clearer customer communication around orders, reservations, account activity, and review requests.

Guest receiving a restaurant order update on a phone.
In practice

How it helps during real service

Giveamenu supports customer-facing messages for order progress, reservation moments, account activity, and review follow-up.

Customer reading an order update at a cafe table.

Order and service updates

Customers can receive communication around order status and service moments instead of being left guessing.

Customer leaving feedback after a restaurant visit.

Review follow-up

Ask customers for feedback after service so operators can understand what is working and what needs attention.

Restaurant team following customer order activity.

Communication linked to real activity

Messages are connected to actual orders, reservations, and account events rather than disconnected marketing blasts.

Start with your menu

Create your restaurant website, then try Order Pro

Create a free account, add your restaurant menu, and use the 90-day Order Pro trial to test On Tab ordering without credit card details.

Questions

Frequently asked questions

Can customers receive Order & Pay pilot updates?

Yes. Customer communication for online payment events belongs to the Order & Pay pilot or Enterprise setup when that workflow is enabled.

Can Giveamenu help request reviews?

Yes. Review request notifications are part of the customer communication surface.