Customer Notifications

Keep guests informed

Send useful updates about orders, reservations and account activity, and invite feedback after service.

Guest receiving a restaurant order update on a phone.
In practice

How it helps during real service

Send useful updates about orders, reservations and account activity, and invite feedback after service.

Customer reading an order update at a cafe table.

Order updates

Let guests know how their order is progressing.

Customer leaving feedback after a restaurant visit.

Review requests

Ask customers for feedback after service so operators can understand what is working and what needs attention.

Restaurant team following customer order activity.

Communication linked to real activity

Messages relate to actual orders, reservations and account activity.

Start with your menu

Your menu is the starting point

Create your account, upload your menu and review your website before publishing. Try Order Pro for 90 days, with no card required.

Questions

Frequently asked questions

Are payment updates supported?

Yes, when the relevant Order & Pay pilot or Enterprise payment flow is enabled.

Can Giveamenu help request reviews?

Yes. Review request notifications are part of the customer communication surface.