Live Order Status

Keep orders moving from new to served

Give staff a clear operational view of orders, preparation, service, takeaway, delivery, and settlement context.

Restaurant kitchen screen showing live order statuses.
In practice

How it helps during real service

Live order status helps teams see what needs attention, what is being prepared, and what is ready for service or collection.

Live restaurant order board with status cards.

Clear order queues

Separate new, accepted, preparing, ready, served, collected, and delivered work so staff know the next action.

Takeaway order status shown to a customer.

Better customer updates

When teams keep statuses accurate, customers get a clearer sense of order progress.

Restaurant staff coordinating live orders.

Less back-and-forth during service

Shared status visibility reduces repeated checks between kitchen, counter, delivery, and table service teams.

Start with your menu

Your menu is the starting point

Create your account, upload your menu and review your website before publishing. Try Order Pro for 90 days, with no card required.

Questions

Frequently asked questions

Does this replace kitchen communication?

It gives teams a shared operational layer. Restaurants can still use their existing kitchen communication habits alongside it.

Can staff update order status?

Yes. Staff with the right access can move orders through the relevant operational states.