What should a restaurant website include? A working checklist

Check your menu, hours, directions and guest actions on a phone. Use this practical launch worksheet to find missing information before you share your restaurant website.

Guest-facing website for the fictional Harbour and Hearth cafe
Fictional GiveAMenu demo website. Business details, imagery, prices and offers are sample content.

Start with four guest questions: what can I eat, when can I visit, where are you, and what should I do next? A useful restaurant website answers those before asking someone to follow an account or complete a long form. You can run this review on an existing website or use it to brief a designer.

1. Make a guest information sheet first

Record the business name, street address, entrance instructions, opening hours, kitchen hours, current menu and contact method in one document. Mark who owns each answer. If the kitchen closes before the venue, show both times; “open until midnight” does not tell a visitor whether food is still available.

Guest-facing website for the fictional To Kyma taverna
Fictional GiveAMenu demo website. Business details, imagery, prices and offers are sample content.

2. Give each main action a clear destination

Choose the most useful primary action for your service: view the menu, request a table, order where offered, or call. Label it with that action rather than “discover more”. Open it while signed out. A reservation request should explain when it becomes confirmed; an ordering button should lead to the correct collection or delivery service.

Phone walkthrough

  • Find the menu without searching through a photo gallery. Read one item, its price and available options without zooming.
  • Tap directions and check that the destination is the guest entrance.
  • Read today's hours and any dated exceptions.
  • Use the main action and check the final confirmation message.
  • Repeat with mobile data and a second person who has not used the site.

3. Try a realistic guest journey

Fictional example: a cafe serves food until 16:00 but stays open until 18:00. Its homepage says “Cafe 08:00–18:00 · kitchen until 16:00”, with separate Menu and Directions actions. A visitor looking at 16:30 can make an informed decision. This is a copy example, not a customer result or a recommended operating schedule.

Keep a repair list
ProblemFixOwner
Old menu priceCorrect the menu and check other price surfacesMenu editor
Wrong map entranceCorrect the destination and entrance noteManager
Unclear booking stateExplain request and confirmation separatelyReservations lead

4. Finish with a maintenance owner

Review the same checklist after changing hours, menus or services. Keep a dated list of outstanding fixes; a beautiful gallery should not delay correcting an incorrect price or broken contact action. Retain a printed menu or another way for guests to ask for help.

Does every restaurant need online ordering?

No. A browse-only website can still provide a clear menu, location and contact route. Add ordering only when the team can receive and fulfil it consistently.

Try the guest journey in a demo

GiveAMenu brings the website and editable menu together. Reservation and ordering access depends on the plan; use a demo to check the guest experience before choosing.

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GiveAMenu editorial team

The GiveAMenu team writes practical guides to help hospitality businesses organise their websites, digital menus and guest journeys.

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