Bekendtgørelse om beskyttelse af personlige oplysninger

Denne meddelelse forklarer, hvordan Giveamenu håndterer personlige data, når du besøger vores hjemmeside, opretter eller administrerer en restaurantkonto, kontakter os eller tilslutter en tredjepartstjeneste.

Hvem er ansvarlig

Giveamenu driver giveamenu.com og er ansvarlig for købmandskonti, platformadministration, sikkerhed, serviceforbedring, faktureringsadministration, support og sin egen markedsføringsaktivitet. Kontakt os på [email protected].

For ordrer, reservationer, restaurantkommunikation og anmeldelser indsendt til en restaurantbutik, bestemmer restauranten normalt, hvorfor dataene bruges. Giveamenu leverer platformen og behandler disse data for restauranten, undtagen hvor vi skal bruge dem til platformssikkerhed, bedrageriforebyggelse, lovoverholdelse eller serviceadministration.

Data vi håndterer

• Konto- og forretningsdata, herunder navne, kontaktoplysninger, login-id'er, roller, tilladelser, restaurantdetaljer og supportmeddelelser.
• Restaurantindhold, herunder menuer, priser, billeder, kampagner, opslag, designinstruktioner og AI-støttede udkast.
• Driftsdata, herunder ordrer, reservationer, betalingsstatus, kundefeedback, revisionsbegivenheder og servicelogfiler.
• Enheds- og brugsdata, hvor de er aktiveret, herunder valg af samtykke, brug af side eller funktioner, omtrentlig teknisk diagnostik og sikkerhedshændelser.
• Google account information when you choose Google sign-in, Business Profile data when an authorised merchant connects a location, and reporting data when an authorised company operator connects Analytics, Search Console or Google Ads.

Hvorfor vi bruger data

Vi bruger data til at levere og sikre tjenesten, autentificere brugere, oprette og hoste restaurantwebsteder, behandle købmandsinstruktioner, supportbestilling og reservationer, svare på supportanmodninger, vedligeholde registre, forhindre misbrug, overholde lovgivningen og forbedre produktet. Afhængigt af aktiviteten er grundlaget opfyldelse af en kontrakt, trin, der kræves inden en kontrakt, juridiske forpligtelser, legitime interesser i at drive en sikker tjeneste eller samtykke til valgfri opbevaring og markedsføring.

Google brugerdata

Google connections are optional and require an authorised user to start the connection and consent through Google. Signing in with Google does not by itself grant access to Business Profile, Analytics, Search Console or Ads. We request access in the context of the selected feature, not access to Gmail, Google Drive or a Google account password.

Google sign-in

When you choose Google sign-in, we use the Google account identifier, name and email address returned by Google to identify you, create or link your Giveamenu account and authenticate your session. These account details are retained with your Giveamenu account; you can request account deletion using the contact details below.

Google Business Profile for merchants

After a merchant grants access, Giveamenu can identify the connected Google account, list Business Profile accounts and locations the user is authorised to manage, and let the merchant select a restaurant location. For that location we may import reviews and eligible business information, and prepare menu updates, review replies, and promotion or news posts. A merchant must review and specifically confirm a preview before Giveamenu sends a change to Google.

Business Profile access and refresh tokens are stored encrypted and are not displayed to restaurant staff. Google-provided Business Profile content cached for performance is deleted within 30 calendar days. A merchant can disconnect Business Profile from store settings; this revokes the available token and removes cached Google content and local connection credentials.

Analytics, Search Console and Ads reporting

Giveamenu company operators can separately connect company-authorised Google properties and advertising accounts to the private company dashboard to understand website traffic, search visibility and marketing performance. These connections are for company reporting, not a grant of access to every restaurant or its customers.

• Google Analytics 4: the selected property identifier and aggregate daily sessions, active users and traffic-channel reports. We request read-only Analytics access.
• Google Search Console: the selected verified site and daily search clicks, impressions, click-through rate and average position, with search-query or page breakdowns where requested. We request read-only Search Console access.
• Google Ads: the selected customer identifier, optional manager identifier, currency and daily advertising cost, impressions, clicks and provider-attributed conversions. Google provides a broad Ads permission; our company reporting connector only reads fixed reports and does not create or change campaigns, budgets or ads.

We store the selected account identifiers, encrypted OAuth access and refresh tokens, authorisation and sync status, and report snapshots needed to display and refresh those reports. Connections are restricted to company staff with the relevant permissions and reports are not publicly displayed or exposed to unrelated stores. We do not request individual Analytics visitor profiles or Ads audience lists through these reporting connectors.

How Google data is protected and shared

We use Google API data only for the sign-in, Business Profile management or reporting feature for which access was authorised. Credentials are encrypted at rest, Google API requests use HTTPS, and application permissions restrict access. Google data is processed by our hosting and infrastructure providers to operate these features and may be accessed by authorised personnel for the feature, security, support or legal obligations. We do not sell Google user data, share it with advertising networks or data brokers, use it for surveillance or credit decisions, or send it to AI providers to train general-purpose models. The AI services described elsewhere in this notice do not receive Google API reporting data through these connectors.

Giveamenu’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Google API Services User Data Policy.

Retention, disconnection and deletion of Google data

Company reporting credentials remain stored while a connection is active. Revoking a connection in the company dashboard removes its local credentials and currently published report and stops future scheduled reads. It does not itself revoke the Google-side authorisation or immediately delete historical sync records. Completed, failed or cancelled reporting runs are eligible for scheduled cleanup after 30 days; the latest published report remains until it is replaced or the connection is revoked. Business Profile cache retention is separately limited to 30 calendar days.

You can also remove Giveamenu’s access in your Google Account third-party connections settings. This stops future authorised access but does not automatically erase data already stored by Giveamenu. To request deletion of previously collected Google data, contact us using the privacy email below and identify the connection or account. We remove data that is no longer needed, subject to applicable legal and security recordkeeping; we do not promise that disconnecting deletes every historical record immediately. Manage Google Account connections.

Deling og international behandling

Vi deler kun data, hvor det er nødvendigt, med den relevante restaurant, autoriseret personale, hosting- og infrastrukturudbydere, betalings- og kommunikationsudbydere, der er udvalgt til tjenesten, AI-udbydere, der bruges til anmodet generering eller udvinding, professionelle rådgivere og offentlige myndigheder, hvor det er lovligt påkrævet. Nogle udbydere kan behandle data i andre lande. Hvor det er påkrævet, anvender Giveamenu en gældende tilstrækkelighedsmekanisme eller kontraktlige sikkerhedsforanstaltninger.

Tilbageholdelse

Indhold fra Google Business Profile cachelagres i ikke mere end 30 kalenderdage. Valgfri hændelser for brug af butiksfacade bevares i op til 400 dage, så restauranter kan sammenligne sæsonpræstationer. Samtykkeregistreringer opbevares i op til 400 dage, så valg kan demonstreres og respekteres. Andre optegnelser opbevares kun så længe det er nødvendigt for servicen, restaurantforholdet, sikkerhed, tvister, skat, regnskabsmæssige og andre juridiske krav, derefter slettet eller anonymiseret.

Dine valg og rettigheder

Du kan bede om adgang, rettelse, sletning, begrænsning, portabilitet eller gøre indsigelse mod bestemt behandling, hvor det er relevant. Du kan til enhver tid trække valgfrit cookie-samtykke tilbage ved at bruge indstillingerne for beskyttelse af personlige oplysninger og cookies. Sælgere kan frakoble Google Business Profile fra butiksindstillinger. Forespørgsler vedrørende en bestilling, reservation eller restaurantkommunikation skal normalt sendes til den pågældende restaurant først.

Kontakt Giveamenu på [email protected]. Du kan også klage til den databeskyttelsesmyndighed, der gælder, hvor du bor eller arbejder, herunder UK Information Commissioner, hvor det er relevant.

Automatiserede værktøjer

Giveamenu bruger kunstig intelligens til at hjælpe med menuudtræk, oversættelse, beskrivelser, billeder og hjemmesideudkast. Disse værktøjer skaber forslag til gennemgang. Giveamenu bruger dem ikke til udelukkende at træffe automatiserede beslutninger med juridiske eller tilsvarende væsentlige virkninger for restaurantkunder.

Optional Google Analytics

With analytics consent, Giveamenu uses Google Analytics 4 through Google Tag Manager for marketing, admin product use, and internal storefront performance. Google receives page/event information, pseudonymous browser identifiers, and device and connection information. We exclude form contents, account details, and order/payment identifiers. Advertising personalization is disabled. Optional Google requests stay off before consent, and you can withdraw using Privacy & cookie settings.

Google privacy policy