Privacy notice

Dizze meidieling ferklearret hoe't Giveamenu persoanlike gegevens omgiet as jo ús webside besykje, in restaurantaccount oanmeitsje of beheare, kontakt mei ús opnimme, of in tsjinst fan tredden ferbine.

Wa is ferantwurdlik

Giveamenu operearret giveamenu.com en is ferantwurdlik foar hannelsakkounts, platfoarmadministraasje, feiligens, tsjinstferbettering, fakturearring, stipe, en har eigen marketingaktiviteit. Kontakt mei ús op [email protected].

Foar bestellingen, reservearrings, restaurantkommunikaasje en beoardielingen yntsjinne by in restaurantwinkel, beslút it restaurant normaal wêrom't de gegevens wurde brûkt. Giveamenu leveret it platfoarm en ferwurket dy gegevens foar it restaurant, útsein wêr't wy it moatte brûke foar platfoarmfeiligens, fraudeprevinsje, wetlike neilibjen of tsjinstadministraasje.

Gegevens dy't wy behannelje

• Akkount- en saaklike gegevens, ynklusyf nammen, kontaktgegevens, oanmeldidentifikatoren, rollen, tagongsrjochten, restaurantdetails en stipeberjochten.
• Restaurantynhâld, ynklusyf menu's, prizen, ôfbyldings, promoasjes, berjochten, ûntwerpynstruksjes, en AI-assistearre ûntwerpen.
• Operasjonele gegevens, ynklusyf oarders, reservearrings, betellingsstatus, klantfeedback, kontrôle-eveneminten en tsjinstlogs.
• Apparaat- en gebrûksgegevens wêr't ynskeakele binne, ynklusyf tastimmingskeuzes, side- of funksjegebrûk, ûngefear technyske diagnoaze en feiligenseveneminten.
• Google account information when you choose Google sign-in, Business Profile data when an authorised merchant connects a location, and reporting data when an authorised company operator connects Analytics, Search Console or Google Ads.

Wêrom wy brûke gegevens

Wy brûke gegevens om de tsjinst te leverjen en te befeiligjen, brûkers te autentisearjen, restaurantwebsides te meitsjen en te hostjen, ynstruksjes foar keapman te ferwurkjen, bestellen en reservearrings te stypjen, te reagearjen op stipefersiken, records te behâlden, misbrûk te foarkommen, oan wet te foldwaan en it produkt te ferbetterjen. Ofhinklik fan 'e aktiviteit is de basis útfiering fan in kontrakt, stappen oanfrege foar in kontrakt, juridyske ferplichtingen, legitime belangen by it operearjen fan in feilige tsjinst, of tastimming foar opsjonele opslach en marketing.

Google brûkersgegevens

Google connections are optional and require an authorised user to start the connection and consent through Google. Signing in with Google does not by itself grant access to Business Profile, Analytics, Search Console or Ads. We request access in the context of the selected feature, not access to Gmail, Google Drive or a Google account password.

Google sign-in

When you choose Google sign-in, we use the Google account identifier, name and email address returned by Google to identify you, create or link your Giveamenu account and authenticate your session. These account details are retained with your Giveamenu account; you can request account deletion using the contact details below.

Google Business Profile for merchants

After a merchant grants access, Giveamenu can identify the connected Google account, list Business Profile accounts and locations the user is authorised to manage, and let the merchant select a restaurant location. For that location we may import reviews and eligible business information, and prepare menu updates, review replies, and promotion or news posts. A merchant must review and specifically confirm a preview before Giveamenu sends a change to Google.

Business Profile access and refresh tokens are stored encrypted and are not displayed to restaurant staff. Google-provided Business Profile content cached for performance is deleted within 30 calendar days. A merchant can disconnect Business Profile from store settings; this revokes the available token and removes cached Google content and local connection credentials.

Analytics, Search Console and Ads reporting

Giveamenu company operators can separately connect company-authorised Google properties and advertising accounts to the private company dashboard to understand website traffic, search visibility and marketing performance. These connections are for company reporting, not a grant of access to every restaurant or its customers.

• Google Analytics 4: the selected property identifier and aggregate daily sessions, active users and traffic-channel reports. We request read-only Analytics access.
• Google Search Console: the selected verified site and daily search clicks, impressions, click-through rate and average position, with search-query or page breakdowns where requested. We request read-only Search Console access.
• Google Ads: the selected customer identifier, optional manager identifier, currency and daily advertising cost, impressions, clicks and provider-attributed conversions. Google provides a broad Ads permission; our company reporting connector only reads fixed reports and does not create or change campaigns, budgets or ads.

We store the selected account identifiers, encrypted OAuth access and refresh tokens, authorisation and sync status, and report snapshots needed to display and refresh those reports. Connections are restricted to company staff with the relevant permissions and reports are not publicly displayed or exposed to unrelated stores. We do not request individual Analytics visitor profiles or Ads audience lists through these reporting connectors.

How Google data is protected and shared

We use Google API data only for the sign-in, Business Profile management or reporting feature for which access was authorised. Credentials are encrypted at rest, Google API requests use HTTPS, and application permissions restrict access. Google data is processed by our hosting and infrastructure providers to operate these features and may be accessed by authorised personnel for the feature, security, support or legal obligations. We do not sell Google user data, share it with advertising networks or data brokers, use it for surveillance or credit decisions, or send it to AI providers to train general-purpose models. The AI services described elsewhere in this notice do not receive Google API reporting data through these connectors.

Giveamenu’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Google API Services User Data Policy.

Retention, disconnection and deletion of Google data

Company reporting credentials remain stored while a connection is active. Revoking a connection in the company dashboard removes its local credentials and currently published report and stops future scheduled reads. It does not itself revoke the Google-side authorisation or immediately delete historical sync records. Completed, failed or cancelled reporting runs are eligible for scheduled cleanup after 30 days; the latest published report remains until it is replaced or the connection is revoked. Business Profile cache retention is separately limited to 30 calendar days.

You can also remove Giveamenu’s access in your Google Account third-party connections settings. This stops future authorised access but does not automatically erase data already stored by Giveamenu. To request deletion of previously collected Google data, contact us using the privacy email below and identify the connection or account. We remove data that is no longer needed, subject to applicable legal and security recordkeeping; we do not promise that disconnecting deletes every historical record immediately. Manage Google Account connections.

Diele en ynternasjonale ferwurking

Wy diele gegevens allinich wêr't it nedich is mei it oanbelangjende restaurant, autorisearre personiel, providers fan hosting en ynfrastruktuer, providers fan betelling en kommunikaasje selektearre foar de tsjinst, AI-oanbieders brûkt foar oanfrege generaasje of ekstraksje, profesjonele adviseurs, en iepenbiere autoriteiten wêr't wetlik fereaske. Guon providers kinne gegevens yn oare lannen ferwurkje. As it nedich is, brûkt Giveamenu in jildich adekwate meganisme as kontraktuele garânsjes.

Behâld

Ynhâld fan Google Business Profile wurdt net mear as 30 kalinderdagen yn it cache bewarre. Opsjonele eveneminten foar gebrûk fan winkelfronten wurde oant 400 dagen bewarre, sadat restaurants seizoensprestaasjes kinne fergelykje. Tastimmingsrecords wurde oant 400 dagen bewarre, sadat karren kinne wurde oantoand en honorearre. Oare records wurde allinich bewarre sa lang as nedich foar de tsjinst, de restaurantrelaasje, feiligens, skeel, belesting, boekhâlding en oare wetlike easken, dan wiske of anonymisearre.

Jo karren en rjochten

Jo kinne freegje om tagong, korreksje, wiskjen, beheining, portabiliteit, of beswier tsjin bepaalde ferwurking wêr fan tapassing. Jo kinne op elts momint opsjonele tastimming foar koekje ynlûke mei privacy- en koekje-ynstellingen. Keaplju kinne Google Business Profile loskeppelje fan winkelynstellingen. Oanfragen oangeande in bestelling, reservearring of restaurantkommunikaasje moatte normaal earst nei dat restaurant stjoerd wurde.

Kontakt Giveamenu by [email protected]. Jo kinne ek kleie by de gegevensbeskermingsautoriteit dy't jildt wêr't jo wenje of wurkje, ynklusyf de UK Information Commissioner wêr fan tapassing.

Automatisearre ark

Giveamenu brûkt AI om te helpen mei menu-ekstraksje, oersetting, beskriuwingen, ôfbyldings en websidekonsepten. Dizze ark meitsje foarstellen foar beoardieling. Giveamenu brûkt se net om allinich automatisearre besluten te nimmen mei juridyske of ferlykbere signifikante effekten oer restaurantklanten.

Optional Google Analytics

With analytics consent, Giveamenu uses Google Analytics 4 through Google Tag Manager for marketing, admin product use, and internal storefront performance. Google receives page/event information, pseudonymous browser identifiers, and device and connection information. We exclude form contents, account details, and order/payment identifiers. Advertising personalization is disabled. Optional Google requests stay off before consent, and you can withdraw using Privacy & cookie settings.

Google privacy policy