Notisi ya faragha

Notisi hii inafafanua jinsi Giveamenu inavyoshughulikia data ya kibinafsi unapotembelea tovuti yetu, kuunda au kudhibiti akaunti ya mgahawa, kuwasiliana nasi, au kuunganisha huduma ya watu wengine.

Nani anawajibika

Giveamenu hufanya kazi giveamenu.com na inawajibika kwa akaunti za mfanyabiashara, usimamizi wa jukwaa, usalama, uboreshaji wa huduma, usimamizi wa bili, usaidizi, na shughuli zake za uuzaji. Wasiliana nasi kwa [email protected].

Kwa maagizo, uwekaji nafasi, mawasiliano ya mikahawa na maoni yanayowasilishwa mbele ya duka la mgahawa, mkahawa kwa kawaida huamua kwa nini data inatumiwa. Giveamenu hutoa mfumo na michakato hiyo ya data ya mkahawa, isipokuwa pale ambapo ni lazima tuitumie kwa usalama wa jukwaa, kuzuia ulaghai, kufuata sheria au usimamizi wa huduma.

Data tunashughulikia

• Data ya akaunti na biashara, ikijumuisha majina, maelezo ya mawasiliano, vitambulisho vya kuingia, majukumu, ruhusa, maelezo ya mikahawa na ujumbe wa usaidizi.
• Maudhui ya mgahawa, ikiwa ni pamoja na menyu, bei, picha, matangazo, machapisho, maagizo ya muundo na rasimu zinazosaidiwa na AI.
• Data ya uendeshaji, ikijumuisha maagizo, uwekaji nafasi, hali ya malipo, maoni ya wateja, matukio ya ukaguzi na kumbukumbu za huduma.
• Data ya kifaa na matumizi inapowezeshwa, ikijumuisha chaguo za idhini, matumizi ya ukurasa au vipengele, makadirio ya uchunguzi wa kiufundi na matukio ya usalama.
• Google account information when you choose Google sign-in, Business Profile data when an authorised merchant connects a location, and reporting data when an authorised company operator connects Analytics, Search Console or Google Ads.

Kwa nini tunatumia data

Tunatumia data kutoa na kulinda huduma, kuthibitisha watumiaji, kuunda na kupangisha tovuti za mikahawa, kuchakata maagizo ya wauzaji, kuagiza na kuhifadhi nafasi, kujibu maombi ya usaidizi, kudumisha rekodi, kuzuia matumizi mabaya, kutii sheria na kuboresha bidhaa. Kulingana na shughuli, msingi ni utendakazi wa mkataba, hatua zinazoombwa kabla ya mkataba, majukumu ya kisheria, maslahi halali katika uendeshaji wa huduma salama, au idhini ya hifadhi ya hiari na uuzaji.

Data ya mtumiaji wa Google

Google connections are optional and require an authorised user to start the connection and consent through Google. Signing in with Google does not by itself grant access to Business Profile, Analytics, Search Console or Ads. We request access in the context of the selected feature, not access to Gmail, Google Drive or a Google account password.

Google sign-in

When you choose Google sign-in, we use the Google account identifier, name and email address returned by Google to identify you, create or link your Giveamenu account and authenticate your session. These account details are retained with your Giveamenu account; you can request account deletion using the contact details below.

Google Business Profile for merchants

After a merchant grants access, Giveamenu can identify the connected Google account, list Business Profile accounts and locations the user is authorised to manage, and let the merchant select a restaurant location. For that location we may import reviews and eligible business information, and prepare menu updates, review replies, and promotion or news posts. A merchant must review and specifically confirm a preview before Giveamenu sends a change to Google.

Business Profile access and refresh tokens are stored encrypted and are not displayed to restaurant staff. Google-provided Business Profile content cached for performance is deleted within 30 calendar days. A merchant can disconnect Business Profile from store settings; this revokes the available token and removes cached Google content and local connection credentials.

Analytics, Search Console and Ads reporting

Giveamenu company operators can separately connect company-authorised Google properties and advertising accounts to the private company dashboard to understand website traffic, search visibility and marketing performance. These connections are for company reporting, not a grant of access to every restaurant or its customers.

• Google Analytics 4: the selected property identifier and aggregate daily sessions, active users and traffic-channel reports. We request read-only Analytics access.
• Google Search Console: the selected verified site and daily search clicks, impressions, click-through rate and average position, with search-query or page breakdowns where requested. We request read-only Search Console access.
• Google Ads: the selected customer identifier, optional manager identifier, currency and daily advertising cost, impressions, clicks and provider-attributed conversions. Google provides a broad Ads permission; our company reporting connector only reads fixed reports and does not create or change campaigns, budgets or ads.

We store the selected account identifiers, encrypted OAuth access and refresh tokens, authorisation and sync status, and report snapshots needed to display and refresh those reports. Connections are restricted to company staff with the relevant permissions and reports are not publicly displayed or exposed to unrelated stores. We do not request individual Analytics visitor profiles or Ads audience lists through these reporting connectors.

How Google data is protected and shared

We use Google API data only for the sign-in, Business Profile management or reporting feature for which access was authorised. Credentials are encrypted at rest, Google API requests use HTTPS, and application permissions restrict access. Google data is processed by our hosting and infrastructure providers to operate these features and may be accessed by authorised personnel for the feature, security, support or legal obligations. We do not sell Google user data, share it with advertising networks or data brokers, use it for surveillance or credit decisions, or send it to AI providers to train general-purpose models. The AI services described elsewhere in this notice do not receive Google API reporting data through these connectors.

Giveamenu’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Google API Services User Data Policy.

Retention, disconnection and deletion of Google data

Company reporting credentials remain stored while a connection is active. Revoking a connection in the company dashboard removes its local credentials and currently published report and stops future scheduled reads. It does not itself revoke the Google-side authorisation or immediately delete historical sync records. Completed, failed or cancelled reporting runs are eligible for scheduled cleanup after 30 days; the latest published report remains until it is replaced or the connection is revoked. Business Profile cache retention is separately limited to 30 calendar days.

You can also remove Giveamenu’s access in your Google Account third-party connections settings. This stops future authorised access but does not automatically erase data already stored by Giveamenu. To request deletion of previously collected Google data, contact us using the privacy email below and identify the connection or account. We remove data that is no longer needed, subject to applicable legal and security recordkeeping; we do not promise that disconnecting deletes every historical record immediately. Manage Google Account connections.

Kushiriki na usindikaji wa kimataifa

Tunashiriki data inapohitajika tu na mkahawa husika, wafanyakazi walioidhinishwa, waandaji na watoa huduma za miundombinu, watoa huduma za malipo na mawasiliano waliochaguliwa kwa ajili ya huduma, watoa huduma wa AI wanaotumiwa kuzalisha au uchimbaji ulioombwa, washauri wa kitaalamu na mamlaka za umma inapohitajika kisheria. Baadhi ya watoa huduma wanaweza kuchakata data katika nchi nyingine. Inapohitajika, Giveamenu hutumia mbinu inayotumika ya utoshelevu au ulinzi wa kimkataba.

Uhifadhi

Maudhui ya Wasifu wa Biashara kwenye Google yamehifadhiwa kwa muda usiozidi siku 30 za kalenda. Matukio ya hiari ya matumizi ya mbele ya duka huhifadhiwa kwa hadi siku 400 ili mikahawa iweze kulinganisha utendaji wa msimu. Rekodi za idhini huhifadhiwa kwa hadi siku 400 ili chaguo ziweze kuonyeshwa na kuheshimiwa. Rekodi zingine huwekwa tu kwa muda unaohitajika kwa huduma, uhusiano wa mgahawa, usalama, mizozo, ushuru, uhasibu na mahitaji mengine ya kisheria, kisha kufutwa au kutokujulikana.

Chaguo na haki zako

Unaweza kuomba ufikiaji, marekebisho, kufutwa, kizuizi, kubebeka, au kupinga uchakataji fulani inapohitajika. Unaweza kuondoa idhini ya hiari ya vidakuzi wakati wowote kwa kutumia mipangilio ya Faragha na vidakuzi. Wauzaji wanaweza kutenganisha Maelezo ya Biashara kwenye Google kutoka kwa mipangilio ya duka. Maombi kuhusu agizo, kuweka nafasi, au mawasiliano ya mkahawa kwa kawaida yanapaswa kutumwa kwenye mkahawa huo kwanza.

Wasiliana na Giveamenu kwa [email protected]. Unaweza pia kulalamika kwa mamlaka ya ulinzi wa data ambayo inatumika mahali unapoishi au kazini, ikiwa ni pamoja na Kamishna wa Habari wa Uingereza inapohitajika.

Zana za kiotomatiki

Giveamenu hutumia AI kusaidia kutoa menyu, tafsiri, maelezo, picha na rasimu za tovuti. Zana hizi huunda mapendekezo ya kukaguliwa. Giveamenu haizitumii kufanya maamuzi ya kiotomatiki yenye athari za kisheria au vile vile muhimu kuhusu wateja wa mikahawa.

Optional Google Analytics

With analytics consent, Giveamenu uses Google Analytics 4 through Google Tag Manager for marketing, admin product use, and internal storefront performance. Google receives page/event information, pseudonymous browser identifiers, and device and connection information. We exclude form contents, account details, and order/payment identifiers. Advertising personalization is disabled. Optional Google requests stay off before consent, and you can withdraw using Privacy & cookie settings.

Google privacy policy