Paunawa sa privacy

Ipinapaliwanag ng notice na ito kung paano pinangangasiwaan ng Giveamenu ang personal na data kapag bumisita ka sa aming website, gumawa o nangangasiwa ng restaurant account, makipag-ugnayan sa amin, o kumonekta sa isang third-party na serbisyo.

Sino ang may pananagutan

Ang Giveamenu ay nagpapatakbo ng giveamenu.com at responsable para sa mga merchant account, pangangasiwa ng platform, seguridad, pagpapabuti ng serbisyo, pangangasiwa sa pagsingil, suporta, at sarili nitong aktibidad sa marketing. Makipag-ugnayan sa amin sa [email protected].

Para sa mga order, reservation, komunikasyon sa restaurant, at review na isinumite sa storefront ng restaurant, karaniwang nagpapasya ang restaurant kung bakit ginagamit ang data. Ibinibigay ng Giveamenu ang platform at pinoproseso ang data na iyon para sa restaurant, maliban kung saan dapat namin itong gamitin para sa seguridad ng platform, pag-iwas sa panloloko, legal na pagsunod, o pangangasiwa ng serbisyo.

Data na aming pinangangasiwaan

• Data ng account at negosyo, kabilang ang mga pangalan, mga detalye ng contact, mga identifier sa pag-log in, mga tungkulin, mga pahintulot, mga detalye ng restaurant, at mga mensahe ng suporta.
• Content ng restaurant, kabilang ang mga menu, presyo, larawan, promosyon, post, tagubilin sa disenyo, at draft na tinulungan ng AI.
• Data ng pagpapatakbo, kabilang ang mga order, reservation, status ng mga pagbabayad, feedback ng customer, mga kaganapan sa pag-audit, at mga log ng serbisyo.
• Data ng device at paggamit kung saan naka-enable, kabilang ang mga pagpipilian sa pagpapahintulot, paggamit ng page o feature, tinatayang teknikal na diagnostic, at mga kaganapang panseguridad.
• Google account information when you choose Google sign-in, Business Profile data when an authorised merchant connects a location, and reporting data when an authorised company operator connects Analytics, Search Console or Google Ads.

Bakit kami gumagamit ng data

Gumagamit kami ng data para ibigay at i-secure ang serbisyo, i-authenticate ang mga user, gumawa at mag-host ng mga website ng restaurant, iproseso ang mga tagubilin sa merchant, suportahan ang pag-order at reserbasyon, tumugon sa mga kahilingan sa suporta, magpanatili ng mga tala, maiwasan ang pang-aabuso, sumunod sa batas, at pagbutihin ang produkto. Depende sa aktibidad, ang batayan ay pagganap ng isang kontrata, mga hakbang na hiniling bago ang isang kontrata, mga legal na obligasyon, mga lehitimong interes sa pagpapatakbo ng isang secure na serbisyo, o pahintulot para sa opsyonal na imbakan at marketing.

Data ng user ng Google

Google connections are optional and require an authorised user to start the connection and consent through Google. Signing in with Google does not by itself grant access to Business Profile, Analytics, Search Console or Ads. We request access in the context of the selected feature, not access to Gmail, Google Drive or a Google account password.

Google sign-in

When you choose Google sign-in, we use the Google account identifier, name and email address returned by Google to identify you, create or link your Giveamenu account and authenticate your session. These account details are retained with your Giveamenu account; you can request account deletion using the contact details below.

Google Business Profile for merchants

After a merchant grants access, Giveamenu can identify the connected Google account, list Business Profile accounts and locations the user is authorised to manage, and let the merchant select a restaurant location. For that location we may import reviews and eligible business information, and prepare menu updates, review replies, and promotion or news posts. A merchant must review and specifically confirm a preview before Giveamenu sends a change to Google.

Business Profile access and refresh tokens are stored encrypted and are not displayed to restaurant staff. Google-provided Business Profile content cached for performance is deleted within 30 calendar days. A merchant can disconnect Business Profile from store settings; this revokes the available token and removes cached Google content and local connection credentials.

Analytics, Search Console and Ads reporting

Giveamenu company operators can separately connect company-authorised Google properties and advertising accounts to the private company dashboard to understand website traffic, search visibility and marketing performance. These connections are for company reporting, not a grant of access to every restaurant or its customers.

• Google Analytics 4: the selected property identifier and aggregate daily sessions, active users and traffic-channel reports. We request read-only Analytics access.
• Google Search Console: the selected verified site and daily search clicks, impressions, click-through rate and average position, with search-query or page breakdowns where requested. We request read-only Search Console access.
• Google Ads: the selected customer identifier, optional manager identifier, currency and daily advertising cost, impressions, clicks and provider-attributed conversions. Google provides a broad Ads permission; our company reporting connector only reads fixed reports and does not create or change campaigns, budgets or ads.

We store the selected account identifiers, encrypted OAuth access and refresh tokens, authorisation and sync status, and report snapshots needed to display and refresh those reports. Connections are restricted to company staff with the relevant permissions and reports are not publicly displayed or exposed to unrelated stores. We do not request individual Analytics visitor profiles or Ads audience lists through these reporting connectors.

How Google data is protected and shared

We use Google API data only for the sign-in, Business Profile management or reporting feature for which access was authorised. Credentials are encrypted at rest, Google API requests use HTTPS, and application permissions restrict access. Google data is processed by our hosting and infrastructure providers to operate these features and may be accessed by authorised personnel for the feature, security, support or legal obligations. We do not sell Google user data, share it with advertising networks or data brokers, use it for surveillance or credit decisions, or send it to AI providers to train general-purpose models. The AI services described elsewhere in this notice do not receive Google API reporting data through these connectors.

Giveamenu’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Google API Services User Data Policy.

Retention, disconnection and deletion of Google data

Company reporting credentials remain stored while a connection is active. Revoking a connection in the company dashboard removes its local credentials and currently published report and stops future scheduled reads. It does not itself revoke the Google-side authorisation or immediately delete historical sync records. Completed, failed or cancelled reporting runs are eligible for scheduled cleanup after 30 days; the latest published report remains until it is replaced or the connection is revoked. Business Profile cache retention is separately limited to 30 calendar days.

You can also remove Giveamenu’s access in your Google Account third-party connections settings. This stops future authorised access but does not automatically erase data already stored by Giveamenu. To request deletion of previously collected Google data, contact us using the privacy email below and identify the connection or account. We remove data that is no longer needed, subject to applicable legal and security recordkeeping; we do not promise that disconnecting deletes every historical record immediately. Manage Google Account connections.

Pagbabahagi at internasyonal na pagproseso

Nagbabahagi lamang kami ng data kung kinakailangan sa may-katuturang restaurant, awtorisadong kawani, hosting at imprastraktura provider, pagbabayad at komunikasyon provider na pinili para sa serbisyo, AI provider na ginagamit para sa hiniling na pagbuo o pagkuha, propesyonal na tagapayo, at pampublikong awtoridad kung saan legal na kinakailangan. Maaaring magproseso ng data ang ilang provider sa ibang mga bansa. Kung kinakailangan, ang Giveamenu ay gumagamit ng naaangkop na mekanismo ng kasapatan o mga contractual na pananggalang.

Pagpapanatili

Ang nilalaman ng Google Business Profile ay naka-cache nang hindi hihigit sa 30 araw sa kalendaryo. Ang mga opsyonal na kaganapan sa paggamit sa storefront ay pinapanatili nang hanggang 400 araw upang maihambing ng mga restaurant ang pana-panahong pagganap. Ang mga rekord ng pahintulot ay pinananatili ng hanggang 400 araw upang ang mga pagpipilian ay maipakita at maparangalan. Ang iba pang mga rekord ay itinatago lamang hangga't kinakailangan para sa serbisyo, relasyon sa restaurant, seguridad, mga hindi pagkakaunawaan, buwis, accounting, at iba pang mga legal na kinakailangan, pagkatapos ay tatanggalin o hindi nagpapakilala.

Ang iyong mga pagpipilian at karapatan

Maaari kang humingi ng access, pagwawasto, pagtanggal, paghihigpit, portability, o object sa ilang partikular na pagproseso kung saan naaangkop. Maaari mong bawiin ang opsyonal na pahintulot ng cookie anumang oras gamit ang mga setting ng Privacy at cookie. Maaaring idiskonekta ng mga merchant ang Google Business Profile sa mga setting ng store. Ang mga kahilingan tungkol sa isang order, reservation, o komunikasyon sa restaurant ay karaniwang dapat na unang ipadala sa restaurant na iyon.

Makipag-ugnayan sa Giveamenu sa [email protected]. Maaari ka ring magreklamo sa awtoridad sa proteksyon ng data na nalalapat kung saan ka nakatira o nagtatrabaho, kasama ang UK Information Commissioner kung saan naaangkop.

Mga awtomatikong tool

Gumagamit ang Giveamenu ng AI upang tumulong sa pagkuha ng menu, pagsasalin, mga paglalarawan, mga larawan, at mga draft ng website. Ang mga tool na ito ay gumagawa ng mga panukala para sa pagsusuri. Hindi ginagamit ng Giveamenu ang mga ito para gumawa lamang ng mga automated na desisyon na may legal o katulad na makabuluhang epekto sa mga customer ng restaurant.

Optional Google Analytics

With analytics consent, Giveamenu uses Google Analytics 4 through Google Tag Manager for marketing, admin product use, and internal storefront performance. Google receives page/event information, pseudonymous browser identifiers, and device and connection information. We exclude form contents, account details, and order/payment identifiers. Advertising personalization is disabled. Optional Google requests stay off before consent, and you can withdraw using Privacy & cookie settings.

Google privacy policy