Legal lan privasi
Kabar privasi
Last updated 21 October 2026
Kabar iki nerangake carane Giveamenu nangani data pribadhi nalika sampeyan ngunjungi situs web, nggawe utawa ngatur akun restoran, hubungi kita, utawa nyambungake layanan pihak katelu.
Sapa sing tanggung jawab
Giveamenu ngoperasikake giveamenu.com lan tanggung jawab kanggo akun pedagang, administrasi platform, keamanan, perbaikan layanan, administrasi tagihan, dhukungan, lan kegiatan pemasaran dhewe. Hubungi kita ing [email protected].
Kanggo pesenan, reservasi, komunikasi restoran, lan review sing dikirim menyang etalase restoran, restoran biasane mutusake kenapa data kasebut digunakake. Giveamenu nyedhiyakake platform lan ngolah data kasebut kanggo restoran, kajaba sing kudu digunakake kanggo keamanan platform, pencegahan penipuan, kepatuhan hukum, utawa administrasi layanan.
Data sing ditangani
- Data akun lan bisnis, kalebu jeneng, rincian kontak, pengenal login, peran, ijin, rincian restoran, lan pesen dhukungan.
- Konten restoran, kalebu menu, rega, gambar, promosi, kiriman, instruksi desain, lan draf sing dibantu AI.
- Data operasional, kalebu pesenan, reservasi, status pembayaran, umpan balik pelanggan, acara audit, lan log layanan.
- Data piranti lan panggunaan yen diaktifake, kalebu pilihan idin, panggunaan kaca utawa fitur, kira-kira diagnostik teknis, lan acara keamanan.
- Google account information when you choose Google sign-in, Business Profile data when an authorised merchant connects a location, and reporting data when an authorised company operator connects Analytics, Search Console or Google Ads.
Apa kita nggunakake data
Kita nggunakake data kanggo nyedhiyani lan ngamanake layanan, keasliane pangguna, nggawe lan tuan rumah situs web restoran, proses instruksi pedagang, ndhukung pesenan lan leladen, nanggapi panjalukan dhukungan, njaga cathetan, nyegah penyalahgunaan, tundhuk karo hukum, lan nambah produk. Gumantung saka kegiatan kasebut, dhasar yaiku kinerja kontrak, langkah-langkah sing dijaluk sadurunge kontrak, kewajiban hukum, kapentingan sing sah kanggo ngoperasikake layanan sing aman, utawa idin kanggo panyimpenan lan pemasaran opsional.
data pangguna Google
Google connections are optional and require an authorised user to start the connection and consent through Google. Signing in with Google does not by itself grant access to Business Profile, Analytics, Search Console or Ads. We request access in the context of the selected feature, not access to Gmail, Google Drive or a Google account password.
Google sign-in
When you choose Google sign-in, we use the Google account identifier, name and email address returned by Google to identify you, create or link your Giveamenu account and authenticate your session. These account details are retained with your Giveamenu account; you can request account deletion using the contact details below.
Google Business Profile for merchants
After a merchant grants access, Giveamenu can identify the connected Google account, list Business Profile accounts and locations the user is authorised to manage, and let the merchant select a restaurant location. For that location we may import reviews and eligible business information, and prepare menu updates, review replies, and promotion or news posts. A merchant must review and specifically confirm a preview before Giveamenu sends a change to Google.
Business Profile access and refresh tokens are stored encrypted and are not displayed to restaurant staff. Google-provided Business Profile content cached for performance is deleted within 30 calendar days. A merchant can disconnect Business Profile from store settings; this revokes the available token and removes cached Google content and local connection credentials.
Analytics, Search Console and Ads reporting
Giveamenu company operators can separately connect company-authorised Google properties and advertising accounts to the private company dashboard to understand website traffic, search visibility and marketing performance. These connections are for company reporting, not a grant of access to every restaurant or its customers.
- Google Analytics 4: the selected property identifier and aggregate daily sessions, active users and traffic-channel reports. We request read-only Analytics access.
- Google Search Console: the selected verified site and daily search clicks, impressions, click-through rate and average position, with search-query or page breakdowns where requested. We request read-only Search Console access.
- Google Ads: the selected customer identifier, optional manager identifier, currency and daily advertising cost, impressions, clicks and provider-attributed conversions. Google provides a broad Ads permission; our company reporting connector only reads fixed reports and does not create or change campaigns, budgets or ads.
We store the selected account identifiers, encrypted OAuth access and refresh tokens, authorisation and sync status, and report snapshots needed to display and refresh those reports. Connections are restricted to company staff with the relevant permissions and reports are not publicly displayed or exposed to unrelated stores. We do not request individual Analytics visitor profiles or Ads audience lists through these reporting connectors.
How Google data is protected and shared
We use Google API data only for the sign-in, Business Profile management or reporting feature for which access was authorised. Credentials are encrypted at rest, Google API requests use HTTPS, and application permissions restrict access. Google data is processed by our hosting and infrastructure providers to operate these features and may be accessed by authorised personnel for the feature, security, support or legal obligations. We do not sell Google user data, share it with advertising networks or data brokers, use it for surveillance or credit decisions, or send it to AI providers to train general-purpose models. The AI services described elsewhere in this notice do not receive Google API reporting data through these connectors.
Giveamenu’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Google API Services User Data Policy.
Retention, disconnection and deletion of Google data
Company reporting credentials remain stored while a connection is active. Revoking a connection in the company dashboard removes its local credentials and currently published report and stops future scheduled reads. It does not itself revoke the Google-side authorisation or immediately delete historical sync records. Completed, failed or cancelled reporting runs are eligible for scheduled cleanup after 30 days; the latest published report remains until it is replaced or the connection is revoked. Business Profile cache retention is separately limited to 30 calendar days.
You can also remove Giveamenu’s access in your Google Account third-party connections settings. This stops future authorised access but does not automatically erase data already stored by Giveamenu. To request deletion of previously collected Google data, contact us using the privacy email below and identify the connection or account. We remove data that is no longer needed, subject to applicable legal and security recordkeeping; we do not promise that disconnecting deletes every historical record immediately. Manage Google Account connections.
Nuduhake lan pangolahan internasional
Kita nuduhake data mung yen perlu karo restoran sing relevan, staf sing sah, panyedhiya hosting lan infrastruktur, panyedhiya pembayaran lan komunikasi sing dipilih kanggo layanan kasebut, panyedhiya AI sing digunakake kanggo generasi utawa ekstraksi sing dijaluk, penasihat profesional, lan panguwasa umum sing dibutuhake kanthi sah. Sawetara panyedhiya bisa ngolah data ing negara liya. Yen dibutuhake, Giveamenu nggunakake mekanisme kecukupan sing ditrapake utawa perlindungan kontrak.
Penylametan
Konten Profil Bisnis Google di-cache ora luwih saka 30 dina tanggalan. Acara panggunaan etalase opsional disimpen nganti 400 dina supaya restoran bisa mbandhingake kinerja musiman. Cathetan idin disimpen nganti 400 dina supaya pilihan bisa dituduhake lan diajeni. Cathetan liyane disimpen mung sajrone dibutuhake kanggo layanan, hubungan restoran, keamanan, perselisihan, pajak, akuntansi, lan syarat hukum liyane, banjur dibusak utawa anonim.
Pilihan lan hak sampeyan
Sampeyan bisa njaluk akses, koreksi, mbusak, watesan, portabilitas, utawa obyek kanggo pangolahan tartamtu yen ditrapake. Sampeyan bisa mbatalake idin cookie opsional sawayah-wayah nggunakake setelan Privasi & cookie. Pedagang bisa medhot Profil Bisnis Google saka setelan toko. Panjaluk babagan pesenan, reservasi, utawa komunikasi restoran biasane kudu dikirim menyang restoran kasebut dhisik.
Hubungi Giveamenu ing [email protected]. Sampeyan uga bisa sambat menyang panguwasa perlindungan data sing ditrapake ing ngendi sampeyan manggon utawa kerja, kalebu Komisioner Informasi Inggris yen ana.
Piranti otomatis
Giveamenu nggunakake AI kanggo mbantu ekstraksi menu, terjemahan, deskripsi, gambar, lan draf situs web. Piranti kasebut nggawe proposal kanggo ditinjau. Giveamenu ora digunakake kanggo nggawe keputusan otomatis kanthi efek legal utawa padha karo pelanggan restoran.
Optional Google Analytics
With analytics consent, Giveamenu uses Google Analytics 4 through Google Tag Manager for marketing, admin product use, and internal storefront performance. Google receives page/event information, pseudonymous browser identifiers, and device and connection information. We exclude form contents, account details, and order/payment identifiers. Advertising personalization is disabled. Optional Google requests stay off before consent, and you can withdraw using Privacy & cookie settings.